Gorakhpur (UP), Nov 2 Uttar Pradesh Chief Minister Yogi Adityanath held a Janata Darshan at Gorakhnath Temple premises here on Monday morning, when he met people, heard their grievances and promised effective solutions to each problem.
During the meeting, some people complained that incorrect reports were being submitted on the IGRS (Integrated Grievance Redressal System) portal. The chief minister expressed displeasure over this and directed officials to take strict action against those submitting false reports on the portal.
“Every complainant’s grievance must be addressed with sensitivity and resolved in a time-bound and transparent manner,” a government statement said quoted Adityanath as saying.
The chief minister heard the grievances of around 200 people on Monday. Handing over their applications to officials, he directed them to ensure prompt resolution of each, to the complainant’s satisfaction.
On receiving complaints of forcible land encroachment, he directed officials to take stringent legal action in such cases.
He also instructed officials to investigate cases in which complainants had faced prolonged harassment and fix accountability.
Several people approached the chief minister seeking financial assistance for medical treatment. He promised them adequate financial assistance from the Chief Minister’s Discretionary Fund, and directed officials to expedite the process of obtaining hospital estimates and forward the proposals to the government.
A young woman with a disability highlighted her family’s financial difficulties and requested employment assistance for her brother, who has passed Class 12. Taking cognisance of her request, the chief minister directed officials to extend appropriate assistance, the statement said.
(PTI News)
